1.-Configuration and optimization of your profile.

• Creation and customization of your company profile.
  • Importance of a good profile photo and company name.
• Add relevant information: description, catalog, location, etc.
  • Tips for creating an attractive and useful description.
  • Add links to your website and social networks.
• Setting up automatic responses and welcome messages.
  • Welcome Messages.
  • Absence messages.
  • Quick messages.
• Using tags to organize your contacts.
  • Examples of useful labels to organize contacts.
  • Tags for conversations.

2.- Effective communication strategies.

• Writing irresistible messages that capture attention.
  • How to create personalized and segmented messages.
  • Techniques to generate urgency and encourage purchase.
  • Use humor and creativity to connect with customers.
  • Use of emojis, images and videos to enrich your messages.
• Techniques to increase your customers' response rate.
• Differences between individual and group communication. Tips to manage conversations efficiently.

3.-Advanced tools and functions.

• Product catalog: creation and management.
  • Add products to your catalog and customize their information.
  • Management of the products in your catalog.
• Broadcast lists and mass messages.
  • Create and send mass messages to specific groups: broadcast lists and channels.
• Message tagging and statistics analysis.
• Integration with other business tools. Integration with CRM, payment platforms, etc.

4.-Doubts and questions from the participants.